Computer, Internet and Technology Tips

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06/06/2011

BBB Advises Consumers to Proceed with Caution before Investing in Technology Buy-Back Programs

Today’s technology is constantly being replaced with updated models that showcase newer, cooler features. To keep up with the latest technology, many consumers are tempted by the increasing number of retailer buy-back programs.

02/24/2011

BBB Gears Up for 13th Annual National Consumer Protection Week

Better Business Bureau is joining federal, state, and local government agencies and national organizations to celebrate the 13th annual National Consumer Protection Week (NCPW) coming March 6-12, 2011.

02/10/2011

Look for Love in the Right Places

In the last twelve months, BBB received over 2,700 complaints from consumers nationwide against dating services

02/07/2011

Keep Your Kids Safe Online

The Better Business Bureau Children’s Advertising Review Unit encourages parents to teach their kids and tweens about unsafe online situations and recommends looking out for seven stop signs.

12/15/2010

Online Security Tips

To protect yourself from identity theft, the BBB provides this advice for online security:

12/06/2010

Top Ten Tips for Staying Safe When Shopping Online

Shopping online means avoiding the crowds, but it also opens the buyer up to attacks from scammers and hackers. In order to fight these online grinches, the Better Business Bureau reminds consumers of 10 tips for staying safe when holiday shopping online.

07/06/2010

BBB Warns Car Shoppers about Online Dealer Scam

Beware of websites offering too-good-to-be-true deals on repossessed cars.

07/01/2010

BBB Small Business Advice: Writing a Privacy Policy

Online privacy policies have taken center stage as social networking sites and search engines have recently come under fire for sharing user information.

06/29/2010

Your ID Can be Copied – Literally

Your ID Can be Copied – Literally

01/11/2010

Use BBB to Look Up a Business on Your Mobile Phone

Browse the BBB Web site on the move: Simply type m.bbb.org into the web browser on your Internet-enabled mobile device.

11/25/2009

CYBER MONDAY Safe Online Shopping Tips

This year, more than ever, holiday shoppers are on the hunt for great deals and your local Better Business Bureau recommends 10 tips for staying safe when shopping online.

08/01/2006

FTC - VoIP: It’s A Phone, It’s a Computer, It’s ...

Voice over Internet Protocol — VoIP — is one way people are making and receiving telephone calls using a broadband Internet connection rather than a regular phone line. VoIP converts your phone call — actually, the voice signal from your phone — into a digital signal that travels through the Internet to the person you are calling. If you are calling a plain old telephone number, the signal is converted back at the other end. If you’re comfortable with new technology, you may want to learn more about VoIP. The Federal Trade Commission (FTC), the nation’s consumer protection agency, suggests that it’s smart to do some research on this technology before signing up for it.

08/01/2006

FTC - Keeping Laptops from Getting Lost or Stolen

A laptop computer defines convenience and mobility. It enables you to work from home, a hotel room, a conference hall, or a coffee shop.

06/01/2006

FTC - Social Networking Sites: Safety Tips for Tweens and Teens

You’ve probably learned a long list of important safety and privacy lessons already: Look both ways before crossing the street; buckle up; hide your diary where your nosy brother can’t find it; don’t talk to strangers.

03/01/2006

FTC - Internet Auctions A Guide for Buyers and Sellers

Internet auction sites give buyers a “virtual” flea market with new and used merchandise from around the world; they give sellers a global storefront from which to market their goods. But the online auction business can be risky business. The Federal Trade Commission (FTC) wants to help buyers and sellers stay safe on Internet auction websites. Among the thousands of consumer fraud complaints the FTC receives every year, those dealing with online auction fraud consistently rank near the top of the list. The complaints generally deal with late shipments, no shipments, or shipments of products that aren’t the same quality as advertised; bogus online payment or escrow services; and fraudulent dealers who lure bidders from legitimate auction sites with seemingly better deals. Most complaints involve sellers, but in some cases, the buyers are the subject.